Frequently Asked Questions
I don't know much about website creation process, how does it work?
All you need to do is to specify us your idea and what you wish to receive in the end. We will do all the rest job. Please check the ‘Workflow' section for more details. And contact us right away if any questions occur.
How long have you been doing it?
NordicSoft Company was found in 2017, therefore, we have been doing fantastic websites for more than two years already.
What is the average price of an ordinary website?
The cost depends on a lot of factors, it's like you're buying a house or a car. We offer different packages and prices vary depending on features included. Check our ‘Pricing' sections for more exact numbers and details. Or contact us and we will provide you with a quote.
How should I pay for my website?
You don't pay the whole amount immediately. Usually, it is divided into two parts: first payment is a 50% deposit which is paid in the beginning of our journey. After your website design is approved, and before we move to the programming part, we collect the rest amount.
Who are your customers?
We have a lot of different people and companies as our customers. We can work either with one person only (portfolios, blogs, etc.), small startup communities, or large corporations. It is not important for us as long as our client is satisfied and our job is appreciated! Over the years, we have completed plenty of projects across various business industries: sales, food, health and beauty, travel, art, fashion, education, and more. Before we start working on any project, our team studies the specified industry thoroughly to make sure your website supports everything needed to be ahead of all the competitors.
How long should I wait for my website to be ready?
The deadline depends on the package selected and can vary from project to project. Our standard package websites take averagely 1 month to be completed. But it doesn't mean all our sites are completed within this time period. We are ready for urgent cases as well as for lasting projects.
Who will work on my website?
In the ‘Team' section you can see our Development team members. There are also Content and Support teams that will be added soon. We are happy to meet you and we will be glad to work with you! All our customers communicate only and directly with our team members. Who that will be, depends on your requirements and stage of the project process.
What platform do you work with?
Our developers work with ASP.NET MVC, WordPress (PHP), Node.js and other platforms.
Can you change and update my existing website done by another web development firm?
It depends on the platform it was built on among a lot of other factors. Every single project we work on is unique so we will be ready to give you an answer to this question after checking your requirements. Our manager is always ready to discuss your project details.
Do you also write content for websites you develop?
Yes, we provide content writing service as well. Some of our pricing packages include this service. Please check our ‘Pricing' section. We also offer this service as a standalone feature, you can order it separately.
Can you find photos for websites?
Yes. We can help you with stocking necessary photos from the sources like shutterstock.com, crestock.com, and istockphoto.com. Also, we cooperate with freelance photographers who can provide custom photography if needed.
Will I be the owner of my website?
Of course. The website will be 100% yours. We offer lifetime support for all the projects we complete and most of our customers decide to stay with us after all. But if you wish to take your website to another company to service it, we will undoubtedly help you to make sure the transition is done as efficiently as possible.
Will my personal information be safe?
Yes, definitely. We do not store any personal details about our customers. All provided information is never used anywhere without your notice and confirmation. All your info is completely deleted from our system after our cooperation is over.